COVID-19 Operational Resilience



The unexpected outbreak of COVID-19 is having a significant impact on firms’ operational resilience in a variety of ways. Many have responded to the initial crisis but are facing extended disruption and ‘crisis mode’ for an indefinite period of time as the pandemic unfolds across the globe. This webinar provided real-time views on why and how organisations need to execute now, and prepare for the next and beyond as a result of COVID-19 challenges. This webinar was recorded in partnership with EY, who shared perspectives on how organisations are:

  • Learning from the immediate operational resilience challenges linked to COVID-19
  • Planning for sustaining their response over the short to medium term
  • Considering their exit strategy from their response and recovery mode, and returning to ‘normal’ operations
  • Learning from COVID-19 and enhancing their approach to operational resilience, to better prepare for severe but plausible scenarios

Speaker biographies:

James Rounds, Partner, EY

James is a Partner in EY’s EMEIA Technology Risk team. He leads our Technology Risk, Cyber and Resilience services for the UK Wealth and Asset Management segment in the UK, and has over 17 years’ experience in advising financial services clients on information risk and control.

James sits on the FCA’s Cyber Coordination Group for the Investment Management and Fund Management sectors, and has supported a number of Wealth and Asset Managers as they respond to market and regulatory developments around Operational Resilience.

Simon Turner, Partner, EY

Simon is a Partner in EY’s Wealth and Asset Management sector and has over 25 years’ experience in Financial Services and provides Regulatory Advisory expertise within Financial Services Risk. He has led complex high profile change and strategy programmes including remediation and regulatory driven programmes.

Prior to joining EY, Simon held numerous FCA designated roles with several legal entities supporting the UK Bank’s Bancassurance business, including Chair of the Bank’s Stockbroking JV.

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